Support

Stuck, found a bug, or lost your VIP? Start here.

Email and include your iPhone model and what happened. We usually reply within a couple of days.

Common questions

How do I steer?

Hold the left side of the screen to turn left and the right side to turn right. Hold both to drive straight. Play with your phone sideways.

I bought VIP or a premium truck but it isn't showing

Open the Garage, go to the Shop tab and tap Restore purchases. Make sure you're signed in to the same Apple ID you bought it with. Bolt packs are added instantly and can't be restored, since they're used up as you spend them.

Can I get VIP on my other iPhone or iPad?

Yes. VIP is a one-time purchase tied to your Apple ID. Install the game on the other device and use Restore purchases in the Garage's Shop tab. Premium trucks restore the same way.

How do I get a refund?

Purchases are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.

There's no sound

Check that your iPhone's silent switch is off and the volume is up, then check that sound is on in the game's menu.

The leaderboard won't open

The leaderboard uses Game Center. Sign in at iPhone Settings → Game Center, then reopen the game.

I lost my progress

Your bolts, upgrades and best score are saved on your phone only, so deleting the app or switching phones starts them over. VIP is never lost: restore it from the Garage.